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How to Shop

How to shop

Everything you need in just 3 steps.

Step 1

Browse the store

While browsing, add the items you want to the cart

Step 2

Checkout

Register if you haven’t already, then login to your account then checkout. Fill in your details and choose your delivery options.

Step 3

Make payment

Pay through our secure payment gateway and you’re done!

We currently deliver to major cities in Sarawak and across Brunei.

Kindly note: Delivery charges apply for all regions. You may also choose to pickup from store. We aim to give the best prices for our lighting and electrical products to our customers.

MIRI

(delivery temporarily unavailable)

Select pickup at checkout and drop by KM to quickly pick up the items that you’ve ordered! We’ll contact you to let you know when your items are ready for pickup.

BRUNEI

(delivery fee applicable)

Delivery is available in major cities. For some areas, you may be required to collect the items at the forwarding agent’s branch in your area. Delivery charges will be paid to forwarder on delivery.

Delivery Fee : B$10 1st Carton, Subesquent Carton B$5/carton + Custom Tax

SARAWAK

(delivery fee applicable)

Delivery is available in major cities. For some delivery options, you may be required to collect the items at the forwarding agent’s branch in your area.

Please refer below for delivery fee.

FAQ's

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Delivery

Collection at shop
FREE OF CHARGE. After payment is made we will contact you once the order is prepared.

Courier – EasyParcel  (*Temporarily Unavailable)
Covers all area in Malaysia. Cost of delivery will be shown in checkout after filling in address. Delivery fees will be paid during checkout.

Cargo Transport (Lorry)

**Deliveries may be delayed due to MCO and CMCO in multiple areas

Area Fees per Carton Info Delivery Method
Brunei B$10 – 1st Carton
B$5 – Subsequent Carton
Custom Tax
To be paid during collection Door-to-door delivery available for town area or collection at forwarding agent’s local branch for outskirt areas.
Bintulu RM8 To be paid during collection Collection at forwarding agent’s local branch.
Sibu RM7 To be paid during collection TBA
Bintangor RM11 To be paid during collection TBA
Sarikei RM11 *To be paid before delivery. Our team will contact you after packing. Collection at forwarding agent’s local branch.
Kuching RM18 To be paid during collection

Collection at forwarding agent’s local branch.

Lawas RM16 To be paid during collection TBA
Limbang RM8 To be paid during collection

TBA


*Payments made online in our website does 
NOT include delivery unless stated otherwise. After packing we will inform you how many cartons in total there is, please prepare the amount to be paid to the forwarding agent during delivery.

We do not accept other delivery methods other than the ones stated above. If you would like to have your forwarding agent to come collect the items you may choose the “Self-Collect” option during checkout. We do not take any responsibility and we are not liable for any damage or loss caused through use of third-party forwarding agent.

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Shopping

We currently accept SarawakPay, Debit Card and Credit Card for our online shop.

For in shop visitors we accept cash, credit card, debit card, Boost and Sarawak Pay.

Currently, we do not support any Cash on Delivery option.

Unfortunately we do not accept this method of payment at the moment.

Of course! You may choose to shop with us online or offline. Check out our location on google maps with the link below
https://goo.gl/maps/vbwpB6xey8HmFUPp8

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Return & Refund Policy

All items that have been shipped out are strictly non-refundable.

Orders can only be canceled/refunded if the item has not been prepared and not shipped out. A RM5 processing fee will be imposed for all cancellations due to change in decision. Orders cancelled by us due to the unavailability of products or our inability to deliver the products will be refunded in full with no extra charges.

Except for items stated below, claim for returns can be done within 14 days from the date of goods received. Items must be in original condition. Items returned can be exchanged with other products of the same monetary value. No cash will be refunded.

Please ensure that all items are in their original packaging, unused, unassembled, with all accessories intact. Items that does not meet these criteria will not be entertained.

Strictly NON-EXCHANGEABLE, NON-REFUNDABLE, NON-RETURNABLE ITEMS :
Pendant Light
Chandelier
Crystal Light
Wall Light
Items (including packaging) that are installed, scratched, damaged or marked in any way.

Please Whatsapp or Call us at +6 014 591 8080

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Others

We are located in Permyjaya, Miri.  You may check out our location on google maps with the link below
https://goo.gl/maps/vbwpB6xey8HmFUPp8

Feel free to contact us for more information  –> Click Me

Ready to shop?

Our online shop is currently in testing phase. Feel free to whatsapp us at +6 014 591 8080 for complaints and suggestions.